Document Data Group offer a variety of high-quality, tried and tested office printers that allow you to get the most out of your equipment and software. Whether its desktop printers or larger Multifunctional Devices we can ensure that you will always get outstanding quality equipment and service.
We work in partnership with UTAX and Canon giving customers a great range of high-quality hardware.
We specialise in desktop printers helping companies reduce the cost of ink whilst keeping the convenience of having a printer near you when you are looking to print. Find out more by watching our video…..
Here are some of the benefits and why you should select Document Data Group for your business….
Whether its toner management or online diagnosis and repair, our helpful staff will be there to meet your needs after the sale in the same way they are during the sales process. On top of that, with our automatic toner management, more toner is automatically sent to you when your levels are low. It’s all part of giving every customer an excellent experience and journey with us
Using specialist DCA software we can access your meter readings remotely. Not only does this make your billing 100% accurate but it will also save your company time while also increasing efficiency.
Our current fix rate is averaged at 3.1 hours, that means from the moment you let us know you have a problem we have you back up and running in 3 hours. We care about our customers and understand the frustrations that arise when the printer won’t work, we have invested in eight qualified engineers to ensure down time is minimal.
Easy print allows the user to create multiple custom print drivers which will each output the printed text in a variety of ways. A driver can be configured to add in a letterhead or terms and conditions to the reverse for example. The output from the driver can be sent to various printers as part of the one print job.
The mobile app allows the user to send pictures from their mobile directly to the printer for printing. This can be useful in environments such as construction where proof of job completion via a picture may be required. In addition documents can also be scanned from the printer to your phone.
This provides capture and processing of images from desktop printers or MFD’s. Users have the ability to scan directly from the MFD to the document management system, Sharepoint, One Drive or a Shared folder. Single sign on with our Print Management Software means authenticating to release print also lets our Scanner Solution know who you are and therefore which templates you have access to.
All the above are key benefits of choosing Document Data Group as your print supplier and why our customer retention rate is currently 94%.